Returns & Exchanges
At I'M IN, we want you to feel confident and comfortable in every piece you purchase. If your selection isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for a full refund.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing